As we end the year, it is interesting to take a look back at the state of UX in 2016. Leah Buley looks at where we’ve been in three areas, People, Process, and Impact.
From “The State of UX in 2016” by Leah Buley:
We have seen big investments to buy, build or bolt-on design programmes in recent years. A few events stand out in my mind: IBM’s announcement it would earmark $100m and hire 1,000 designers in 2012; the tumult of design agency mergers and acquisitions through 2014 and 2015; Mike Bracken on stage at the O’Reilly Design Conference earlier this year reporting the jaw-dropping fact that the UK Government Digital Service has saved UK citizens £4.1billion.